Troubleshooting
Question: What is the best way to clean my OIl Works diffuser and its components? Answer: We recommend wiping with rubbing alcohol to clean the surf...
Wed, 7 Oct, 2020 at 12:13 AM
Question: My diffuser is connected to my HVAC system and the Oil is dripping outside of the bottle accumulating in a pool at the base of the oil canister....
Wed, 7 Oct, 2020 at 12:10 AM
Question: The fan on the top of my Oil Works diffuser stopped working. Can I fix this? Answer: It doesn't happen often, but occasionally the fa...
Wed, 7 Oct, 2020 at 1:17 AM
Question: I cannot get the Wifi to work. How can I troubleshoot this? Answer: The OW-1000 diffuser uses its own internal Wifi connection to interact ...
Thu, 23 Dec, 2021 at 10:19 AM
Even under warranty the customer is to pay the shipping back to the warehouse. Oil Works will repair and ship back out for free.
Thu, 14 Apr, 2022 at 2:32 PM